How we handle your data
Rankona Mazon AB provides managed marketplace listing optimization, compliance, localization, advertising, operations, and reporting services to the brands we serve. This policy explains what data we access to deliver those services, how we use and protect it, and the choices you have. It covers data we access through the Selling Partner API (SP-API) on your authorization, and information you give us when you contact us or start an engagement.
1. Information we collect
- Marketplace account data, through SP-API. When you engage us, you authorize our application to access your selling account through the Selling Partner API. We access only the data needed to deliver your service: your own product listings, catalog and inventory details, order and performance metrics, and search-term and brand-analytics data for your own catalog.
- Information you give us. Your name, business name, email address, and the details you share about your catalog and goals when you contact us or begin an engagement.
- Basic site data. Standard server logs when you visit this site. We do not run advertising or third-party tracking on it.
2. How we use it
We use your marketplace account data solely to perform the optimization, compliance, localization, advertising, operations, and reporting work you have engaged us for, on your own catalog. We use the information you give us to communicate with you and manage your engagement.
We do not aggregate across sellers, and we do not resell. We do not combine your data with any other seller's data, and we do not sell, license, or share your data or any insight derived from it with any party for their own purposes. We do not publish or share insights about the marketplace operator's business. This is consistent with sections 4.4 and 4.5 of the applicable Acceptable Use Policy.
3. How we store it
Your data is stored on infrastructure we control and is accessible only to the personnel working on your engagement. We do not retain personally identifiable buyer information: buyer details required for order operations are viewed per order and are never exported or retained.
4. How we protect it
We access your account only under your own SP-API authorization, and we request only the API roles required to deliver your service. Access is restricted to authorized personnel on a least-privilege basis. Every sign-in requires multi-factor authentication on a managed, compliant device; traffic is encrypted in transit (TLS 1.2 or higher); and access credentials and tokens are held in controlled storage, separate from application code, and are not shared outside the team delivering your service.
5. Incident response
We maintain a risk-assessment process and an incident-response plan covering monitoring, detection, and response for potential threats and security incidents. Our plan includes reporting any security incident involving marketplace information to the marketplace operator's security contact, consistent with the applicable Data Protection Policy.
6. How we share it
We do not share your data with third parties, with two exceptions:
- Service providers that process data on our behalf to operate our service, under confidentiality obligations and only as needed to deliver it.
- Legal requirements where disclosure is required by law or to respond to a valid legal request.
We do not sell your data.
7. How long we keep it
We retain your data for the duration of your engagement. On termination of the engagement, or at your request, we delete your data from our systems.
8. Your choices
You can request access to, correction of, or deletion of your data at any time by contacting us. You can revoke our SP-API authorization at any time from your Seller Central account, which ends our access to your account data.
9. Contact
Questions about this policy or your data: info@rankona-mazon.com.